TESTIMONIALcustomer success is our success
"The use of document imaging allows the bank to file its documents systematically in electronic form. By doing so, it saves a lot of time in searching, retrieving and sorting documents. It substantially improves the efficiency of our operation" Ms. Angie Chan, Deputy General Manager of KBC BANK N.V.
"VITOVA‘s Document Management system allows us to put more effort on the revenue-generated tasks instead of spending much time on invoice searching. We have a 5% increase in turnover last financial year."
Ms. Karen Wong, Manager of Account Department, City Super Ltd.
"Our Administration Department and Customer Service Department used VitalScan to store our customer application forms. Through our network search clients, we can easily search and retrieve customers data and information from the centralized database. With the minimized response time, our customer service is enhanced. This has become one of our key success factors."
Mr. Louis Lau, Guotai Junan Securities (Hong Kong) Limited.
"Our Risk Management, Research, and IPG Departments are implementing VITOVA's award-winning Document Management system. We store multiple kinds of documents including IPO documents, application forms and signature cards in the system for sharing. This grants us a fast and reliable channel for searching and retrieval of customer related document and information. This does not only save time, but it also improves our customer service, which is beneficial to our companys revenue. Meanwhile, research on company news can be performed readily and easily, without a need on searching over paper documents, thus we can save much time."
Mr. Dickson of Core Pacific - Yamaichi International (H.K.) Limited.
